21st November 2011
Although it may be hard to believe, life support software that allows customers and browsers to chat to each other over the web has actually been around for almost 15 years now. The main difference is the fact that now more companies are using it which ha...
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16th November 2011
Whether new to these articles from Live Chat, or a longtime reader, it seems important periodically to review the purpose for these musings. While one of our goals is for you to try live chat services we strive to deliver more. Our content also focuses on...
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16th November 2011
Even if your e-business is not poised to be the next eBay you may still be quite successful, with a fair amount of traffic that runs across your website very day. In fact, now that PayPal offers easy merchant check out services and internet marking via s...
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14th November 2011
If you have been looking at live chat software while attempting to figure out if the customer service tool is right for your web business, you may well end up thinking about downloading it. For those that are on the cusp of deciding if a live chat applica...
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12th November 2011
While many websites are just starting to discover and enjoy the beauty of website live help software to help answer customer’s simple queries, there is already a new horizon out there when it comes to website help software that is making quite a splash: v...
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05th October 2011
If you are working on making your open source live chat software work correctly for your website so that it can become one of your top marketing tools you may want to think about some marketing tips that will help make the use of your live chat software f...
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05th October 2011
Last week’s article was the first in a series of three brought to you by Live Chat. The series discusses a way to assess the performance of a business. The model is a simple one, asking that management STOP, LOOK, and LISTEN. In the first article the focu...
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21st September 2011
If you want to enhance your online customer support then it is not really a surprise that you would turn to your live help software to assist you do so. However, simply installing great helpdesk software is not going to do the trick because at the end of...
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25th August 2011
It is no secret that live chat software can be an excellent tool for your basic ecommerce customer service needs since it allows you to reach out to your customers and address their requirements instantly. In this regard, many people view a live chat app...
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15th August 2011
It is very common for people to get excited after they first download website help software due to the fact that they want to see all of the positive results they have read about happen instantly. This is very understandable because the promise of increa...
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15th August 2011
Most ecommerce website owners spend most of their time attempting to devise new ways to bring traffic to their site. If you own a website business most probably you recognize some of the most popular techniques such as staying up all night working on bac...
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10th August 2011
Back in the day choosing what type of software to use was simple, as a great word processor consisted of no more than a blue screen with a blinking text bar and the internet was accessed via one provider and then easy to navigate given the fact that spam ...
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27th July 2011
We all make excuses for why we put off using certain technological advancements. Excuses like "if it isn't broke, don't fix it." Another popular tale is this one: "Let's see if it remains popular." Among the classics is: "I don't have time to learn someth...
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29th June 2011
Those involved in the online business world are encountering an idea that is becoming increasingly relevant and even more common: live chat. When discussions turn to the contribution of live chat in an online business two questions are brought up. The fir...
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23rd June 2011
When it comes to building up the amount of traffic that visits your website on a regular basis most people think first of search engine optimization and social media marketing, but there is another method that can bring you a fair amount of traffic as wel...
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